EXODUS 1S Support
EXODUS 1S Support Menu
- Most-viewed topics
- What's new with Zion?
- What is Zion on HTC EXODUS?
- Why is the 12-word recovery phrase so important?
- What is Social Key Recovery and why use it?
- What happens to my crypto assets if I lose my HTC EXODUS 1s?
- What kinds of currencies and tokens can I use with Zion Vault?
- How can I get crypto assets?
- What is segwit and why should I use it?
- How long will it take for my transaction to be confirmed?
- Does Zion store my personal information?
- How do I get collectibles in Zion with Opera?
- Why does Nodle request an extra signature?
- What are Zion-protected keys?
- What is DeFi?
- What is the Bitcoin.com Wallet?
- How is HTC EXODUS 1s different from other cryptocurrency hardware wallets?
- Is HTC EXODUS considered a cold wallet?
- What are the security features employed by HTC EXODUS 1s?
- What is the Trusted Execution Environment?
- How is the private key generated and protected on HTC EXODUS 1s?
- Does a full node let me mine bitcoin on my smartphone?
- Can I use my full node microSD card with several devices?
- Where can I find the specifications of the phone?
- Where can I buy the phone and how much is it?
- Is VAT included in the purchase price?
- Do I need to use cryptocurrency to purchase HTC EXODUS 1s?
- Who can I contact for public relations or marketing related inquiries?
- Where can I get the latest information about the product?
- What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
- How do I find or erase my phone with Find My Device?
- What is Smart Lock and how do I use it?
- Why won't my phone lock even when I've already set up a screen lock password?
- Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
- Why doesn't Google Assistant launch when I say, "OK Google"?
- Why are the apps on my phone crashing and force closing?
- How do I know if I've installed a malicious third-party app on my phone?
- Can I do the same things in Google Photos that I used to do in HTC Gallery?
- How do I set the default SMS app?
- How do I enable developer's options?
- Why can't I play WMA music files in Google Play Music?
- How do I get help on my phone when there's a problem?
- How do I test the audio, display, and other parts of my phone?
- Why is my phone acting sluggish and freezing?
- Why does my phone turn off by itself?
- What should I do if my phone gets too warm or hot?
- How do I restart my phone into Safe mode?
- In the Notifications panel, how do I remove the notification that says a certain app is running in the background?
- HTC EXODUS 1s overview
- Inserting the nano SIM and microSD cards
- Charging the battery
- Switching the power on or off
- Setting up your phone for the first time
- Adding your social networks, email accounts, and more
- Choosing which nano SIM card to use for your data connection
- Choosing which SIM card to use for sending SMS and MMS
- Managing your nano SIM cards with Dual network manager
- Fingerprint scanner
- What you can do with Zion
- Setting up your Vault for the first time
- Setting up Social Key Recovery
- Recovering your Vault
- Sending cryptocurrency or tokens
- Checking transaction history and market information
- Requesting and receiving payments
- Managing collectibles
- Helping a friend set up Social Key Recovery
- Buying and selling cryptocurrency using an exchange
- Setting up a bitcoin full node on HTC EXODUS 1s
- Things to know about full node
- About bitcoin full nodes
- Adding or removing a widget panel
- Changing your main Home screen
- Setting your Home screen wallpaper
- Changing the default font size
- Launch bar
- Adding Home screen widgets
- Adding Home screen shortcuts
- Moving a Home screen item
- Removing a Home screen item
- Grouping apps on the widget panel and launch bar
Calls, Messages, and Contacts
Battery and Storage
- Freeing up storage space
- Types of storage
- Should I use the storage card as removable or internal storage?
- Setting up your storage card as internal storage
- Moving apps and data between the phone storage and storage card
- Moving an app to or from the storage card
- Copying or moving files between the phone storage and storage card
- Copying files between HTC EXODUS 1s and your computer
- Unmounting the storage card
Backup, Transfer, and Reset
Setting up Social Key Recovery
Social Key Recovery allows you to choose three to five trusted contacts who can help you recover your Vault. Your trusted contact list is stored with a cloud storage service, such as Google Drive™ or Microsoft® OneDrive™. Once your list is restored, your contacts can answer recovery requests to help you recover your Vault.
- From the home screen in Zion, tap > Social Key Recovery > Set up.
- Choose a cloud storage service you want to use to store your trusted contact list.
Select an account to back up your trusted contact list, then tap
Note: Each account can only be used for one Vault and one device at a time.
Share invitation and select the app you want to use to send the invitation to your trusted contact.
- Your contact will need to install Zion on their phone.
- Each trusted contact needs their own link. Links cannot be shared between trusted contacts.
- Once your contact has accepted your request, tap their name to generate a verification code.
- Share the code generated by your phone with your contact to complete registration.
Once your contact enters the code and completes the verification, you'll see a green indicator next to their name.
Checking the status of your trusted contacts
Once you've configured Social Key Recovery, check your contacts from time to time to see if they're still available to help you recover your Vault.
- From the home screen in Zion , tap > Social Key Recovery.
Check the status of all invited contacts.
You'll see the following:
Green Good Orange Pending Red Problem detected Gray No responseTip: If your trusted contact's copy of your recovery data has been lost or corrupted, you can tap Resend by the contact's name to send another copy of your recovery data.
Changing your trusted contacts
You might need to update your trusted contacts as circumstances require. This might occur if a contact's phone is lost or stolen, there is an error in verification and the contact needs to be re-added, or the contact is no longer able to assist in the recovery process.
- From the Zion home screen, tap > Social Key Recovery.
- Tap > Remove trusted contact.
- Select the contacts you want to remove, then tap Remove.
Tip: You can add back the same contacts later. They will need to repeat the verification process.