EXODUS 1S Support

EXODUS 1S Support Menu

Recovering your Vault

There are two options to recover your Vault in the event of loss, theft, or factory reset:
  • 12-word recovery phrase
  • Social Key Recovery

Recovering your Vault with a 12-word recovery phrase

Your 12-word recovery phrase allows you to instantly recover your Vault.
  1. From the welcome screen in Zion, tap Recover your Zion Vault.
    Zion Welcome Screen
  2. Choose a passcode type.
    • Alphanumeric passcode: Uses letters and numbers, must be at least six characters long. This passcode type may provide better security than numeric passcodes.
    • Numeric passcode: Must be 6 digits.
  3. Tap Use 12-word recovery phrase > OK.
  4. Type the 12 words of your recovery phrase in order.
  5. Enter a passcode. Type it a second time to confirm.
Your Vault is ready to use.
You can set up Social Key Recovery as an additional backup feature for your Vault.

Recovering your Vault with Social Key Recovery

Social Key Recovery is a convenient alternative to a 12-word recovery phrase. If you have set up Social Key Recovery, you can recover your Vault while away from home or without easy access to your 12-word recovery phrase.
  1. From the welcome screen in Zion, tap Recover your Zion Vault.
    Zion Welcome Screen
  2. Choose a passcode type.
    • Alphanumeric passcode: Uses letters and numbers, must be at least six characters long. This passcode type may provide better security than numeric passcodes.
    • Numeric passcode: Must be 6 digits.
  3. Tap Use Social Key Recovery > OK.
  4. Select the account where you previously saved your trusted contact list and tap Continue.
  5. Share the link generated by Zion with your trusted contacts. You must share a separate link for each contact.
  6. Enter the verification codes returned by your trusted contacts and tap Next. You need codes from three contacts to recover your Vault.
  7. Enter a passcode. Type it a second time to confirm.
Your Vault is ready to use.

Was this information helpful?

Thank You!

Related FAQ