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Mail

Note: The help content here is based on the following app version: 10.80.1x.
The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on your phone.
  1. From the Home screen, tap All apps button, and then find and tap Mail. The inbox of one of your email accounts appears.
  2. Do any of the following:
    • Tap an email message to read.
    • To display email messages in another mail folder, tap More options button > Folder, and then tap the folder you want to view.
    • To switch between email accounts or view email messages from all your accounts, tap Show navigation drawer.
      Choosing different Mail accounts screen
    • To change an email account's settings, select the account first and then tap More options button > Settings.

Sending an email message

  1. From the Home screen, tap All apps button, and then find and tap Mail.
  2. Switch to the email account that you want to use.
  3. Tap Compose.
  4. Fill in one or more recipients.
    Tip: Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap More options button > Show Cc/Bcc.
  5. Enter the subject, and then compose your message.
  6. Do any of the following:
    • Add an attachment. Tap Attach and then choose what you want to attach.
    • Set the priority for an important message. Tap More options button > Set priority.
  7. Tap Send.
    Tip: To save the email as draft and send it later, tap More options button > Save. Or press .

Working with Exchange ActiveSync email

With your Microsoft Exchange ActiveSync account, you can flag important email messages or set your out of the office reply right on your phone.

Flagging an email

  1. From the Home screen, tap All apps button, and then find and tap Mail.
  2. Switch to your Exchange ActiveSync account.
  3. While viewing the inbox, tap the flag icon that appears beside an email message or conversation.
    Tip: To flag an email message inside a conversation, tap Expand to expand the conversation, and then tap the flag icon of the email message.

Setting your Out of the office status

  1. Switch to your Exchange ActiveSync account.
  2. Tap More options button > Out of the office.
  3. Tap your current office status, and then select Out of the office.
  4. Set the dates and times.
  5. Enter the auto-reply message.
  6. If you want a different auto-reply message for recipients outside your organization, tap the Send replies to external senders option, and then enter the auto-reply message in the box.
  7. Tap Save.

Why can't I send meeting invitations in my Exchange ActiveSync account?

For the meeting invitation option to appear in HTC Mail, you need to have the HTC Calendar app also installed on your phone.

Go to the Google Play Store, download and install the latest version of Calendar, and you can now send new meeting invitations in your Exchange ActiveSync account. You may need to close and reopen HTC Mail in order to see the meeting invitation option.

Adding an email account

Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider.
Important: If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
  1. From the Home screen, tap All apps button, and then find and tap Mail.
  2. Tap More options button > Add account.
  3. Select an email account type from the list of email providers. Otherwise, tap Other (POP3/IMAP).
  4. Enter the email address and password for your email account, and then tap Next.
    Note: Some email accounts allow you to set the sync schedule.
  5. Enter a name for your email account, and then tap Finish setup.

What is Smart Sync?

Smart Sync automatically extends the sync time the longer the Mail app is inactive. Set your email account to Smart Sync when you don't need to check new email messages frequently. Smart Sync helps save battery power.

If you want to receive email messages as they arrive, select another Peak time sync and Off-peak sync schedule in the email account's Sync, Send & Receive settings.

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